Terms of delivery and payment

Special instructions for shipping abroad:

Deliveries abroad may be subject to customs duties, taxes and fees, which are not included in the total price shown. For customer safety but also in our interest, the products are sent by registered mail.

 

We ship in Europe and worldwide.

Revocation and right of return:

 

  • You have the right to cancel your order in writing by email or letter. Since each product is manufactured individually for each customer, a recall is only possible before production starts.
    Opened and/or used goods will not be taken back.

  • Credit notes will only be issued after receipt and inspection of the defective goods.

  • There is no right of return for specially ordered items that are not available in the shop.

  • The following goods will not be taken back:

  • used and/or opened goods

  • Special and custom-made products

  • When exchanging the goods, shipping costs (2nd shipping) will be charged again.
     

The following goods will not be taken back:

  • Used and/or opened goods

  • Special and custom-made products
     

When exchanging the goods, shipping costs (2nd shipping) will be charged again.

 

Payment methods:

  • PayPal (credit card, direct debit, bank transfer) If this payment method is selected, the next step is to forward the payment to PayPal. If there the necessary data were entered, it goes automatically back into this Shop, in order to complete the order. 

  • Twint +41 79 827 72 41  (Switzerland)

  • Sofort. bank transfer

  • Credit cards
     

Delivery time:

Our products are individually handmade for each customer. It can therefore take up to 3-4 weeks (after receipt of payment) until we ship the goods. In order to produce as sustainably as possible, we use the entire fabric. Therefore there are deviations in the arrangement of the sample. The picture serves only as an example. Thank you very much for your understanding.

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